At 777pk, we recognise that the personal data you share with us is a matter of trust. This Privacy Policy sets out, in clear and plain English, how 777pk collects, processes, stores, and protects personal data provided by players located in Bangladesh. It also explains the circumstances — limited and specific — in which data may be shared with third parties, and how you can exercise control over your own information at any time.
By registering an account with 777pk, accessing the platform, or otherwise interacting with our services, you confirm that you have read and understood this Privacy Policy. If you do not agree with how 777pk processes your personal data as described in this policy, please do not register or continue using the platform. Questions about this policy may be sent at any time to [email protected].
Note: This policy applies to all players accessing 777pk from Bangladesh. It covers personal data collected through the website, the mobile web app, and all related 777pk services. It does not cover data practices of third-party game providers, payment processors, or other external services — those parties are governed by their own privacy policies.
Full Privacy Policy
📋
1. What Data We Collect
When you register and use 777pk, we collect the following categories of personal data: (a) Registration data — your Bangladeshi mobile number and the password you create (stored in hashed form, never in plain text). (b) Identity verification data — full name, date of birth, and where required for KYC compliance, a copy of a government-issued ID document. (c) Transaction data — records of all deposits and withdrawals including the payment method used (bKash, Nagad, Rocket, bank transfer), transaction amounts in Bangladeshi Taka, and timestamps. (d) Gaming activity data — bet history, game session data, wager amounts, win/loss records, bonus usage, and RTP history. (e) Technical data — device type, operating system, browser version, IP address, session tokens, and time-zone information. (f) Communications data — records of any support tickets, live chat transcripts, and emails exchanged with 777pk's support team. We do not collect your home address, email address, or any social media profile data during the standard registration process.
📥
2. How We Collect Your Data
777pk collects your personal data through the following means: (a) Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion. (b) Automatically — through cookies, session tracking, and server logs when you access the platform. Technical data such as your IP address, device fingerprint and session token are recorded automatically to detect fraud, prevent account takeovers, and ensure the integrity of each gaming session. (c) From payment processors — when a deposit or withdrawal is initiated via bKash, Nagad, Rocket, Upay, or a Bangladeshi bank, the payment provider returns confirmation data to 777pk including transaction reference numbers and payment status. 777pk does not store your full bKash or bank account credentials — only the transaction reference and amount.
⚙️
3. How We Use Your Data
777pk uses your personal data for the following purposes: (a) Account management — creating and maintaining your account, verifying your identity, processing login requests, and enabling password reset. (b) Transaction processing — executing deposits and withdrawals, verifying payment method ownership, and maintaining financial records as required by applicable law. (c) Service delivery — enabling you to play casino games, place sports bets, use crash games, and access all other 777pk features. (d) Fraud prevention and security — detecting suspicious login activity, identifying potential bonus abuse, preventing money laundering, and protecting the integrity of the platform for all players. (e) Responsible gaming — monitoring gaming patterns that may indicate problematic gambling behaviour, enforcing self-exclusion periods, and delivering deposit limit or time-out interventions. (f) Customer support — handling queries, complaints, and disputes, including reviewing game logs and transaction records when required to resolve a case. (g) Legal compliance — satisfying applicable record-keeping, anti-money laundering, and age verification obligations. (h) Marketing communications — only where you have explicitly opted in to receive promotional emails or SMS from 777pk. You may opt out at any time.
🤝
4. Data Sharing with Third Parties
777pk does not sell, rent, or trade your personal data to any third party for commercial gain. Data is shared with third parties only in the following limited and specific circumstances: (a) Payment processors — bKash, Nagad, Rocket, Upay and Bangladeshi bank partners receive only the transaction data necessary to process deposits and withdrawals. These partners operate under their own privacy policies and data security obligations. (b) Game technology providers — Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and other certified game providers receive anonymised session tokens to authenticate game rounds. No personally identifiable information is passed to game providers beyond what is necessary for session management. (c) Fraud and compliance services — 777pk may use third-party identity verification and anti-fraud services to meet KYC and anti-money laundering obligations. These providers are bound by confidentiality agreements with 777pk. (d) Legal authorities — 777pk will disclose personal data to law enforcement or regulatory authorities when required to do so by applicable law, a court order, or a legally valid regulatory demand.
🍪
5. Cookies and Tracking
777pk uses cookies and similar tracking technologies to operate the platform. The cookies used by 777pk fall into two categories: (a) Essential cookies — required for the platform to function. These include session cookies that maintain your login state, security tokens that protect against cross-site request forgery, and cookies that remember your language preference. Essential cookies cannot be disabled without preventing the platform from working correctly. (b) Analytics cookies — used to understand how players navigate the platform, which pages are visited most frequently, and where technical errors occur. Analytics data is aggregated and anonymised — it does not identify you personally. You may decline analytics cookies by adjusting your browser settings. 777pk does not use advertising or behavioural tracking cookies. No data collected via 777pk cookies is sold or provided to advertising networks.
777pk implements the following technical and organisational security measures to protect your personal data: (a) All data in transit between your device and 777pk's servers is encrypted using 256-bit SSL/TLS protocols — the same standard used by Bangladeshi banks for internet banking transactions. (b) Passwords are never stored in plain text. They are processed using industry-standard cryptographic hashing before storage. (c) Account access is protected by optional two-factor authentication (2FA) via SMS to your registered Bangladeshi mobile number. (d) Internal access to personal data is restricted to authorised personnel on a need-to-know basis, governed by role-based access controls. (e) 777pk conducts regular security reviews of its data handling procedures. In the event of a data breach that materially affects your personal data, 777pk will notify affected players within a reasonable timeframe and take immediate steps to contain the incident.
777pk retains personal data only for as long as is necessary for the purposes for which it was collected, subject to the following retention periods: (a) Account data and transaction records are retained for a minimum of five years following account closure, to meet applicable financial record-keeping and anti-money laundering obligations. (b) Gaming activity data is retained for a minimum of two years for dispute resolution and responsible gaming monitoring purposes. (c) Communications records (support tickets, chat logs, emails) are retained for two years from the date of the last interaction. (d) Technical and session data is retained for a maximum of 12 months for security and fraud analysis. Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.
🌐
8. International Data Transfers
Due to the global nature of cloud infrastructure and the use of international game providers and payment technology partners, some of your personal data may be processed on servers located outside Bangladesh. Where such transfers occur, 777pk takes reasonable steps to ensure that the receiving parties maintain data security standards at least equivalent to those described in this policy. Player data is never intentionally transferred to jurisdictions known to have inadequate data protection frameworks without appropriate contractual safeguards in place.
✏️
9. Changes to This Policy
777pk may update this Privacy Policy from time to time as the platform evolves or as legal requirements change. When material changes are made, the revised policy will be published on this page with an updated effective date. For significant changes that affect how your data is used in a new or unexpected way, 777pk will notify active players via the registered mobile number or via a platform notification at next login. Your continued use of 777pk following publication of a revised policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically. Previous versions of this policy are available on request by emailing
[email protected].